NOC Analyst

2019-10-03 19:22:261970-01-01Cyber Security Professionals
Job TypePermanent Fulltime
LocationFarnborough
AreaFarnborough, UKFarnborough
SectorCybersecurityInformation Security
Salary£28,000 - £34,000 per annum, plus shift allowance
Start DateASAP
AdvertiserConfidential
Job RefNOCA
Description

Are you an engineer/technician looking for a better opportunity to learn and develop within a fast-growing cloud organisation?

If yes, then this role could be for you!

We are looking for a NOC Analyst to provide technical support to our end clients, monitor and update a ticket system and help prioritise work to meet service targets.

You will be comfortable to perform second pass problem determination and troubleshoot incidents, whilst making and acting on your recommendations for improvement. Working as part of a wider team, you'll maintain handover logs, ticket updates, reporting and ensure a good transition between each shift.

This role works on a shift pattern that includes Day, Night, Weekend and Bank Holiday working. You will also be required to be part of an informal standby rota. A shift allowance is applicable.

Essential Skills

  • Proven successful track record of within the IT or related industry
  • Excellent OS skills of Linux
  • Working knowledge of VMWare (vSphere, vBlock, vCloud, vShield Edge, NSX)
  • Working knowledge of Network technologies (Cisco products and Cisco CLI, Switch, ASA/Firewall, UCS Blade servers/Other Blade servers, VPNs, Network Layers (OSI))
  • Solid analytical problem-solving skills
  • Excellent team working and continuous learning approach
  • Good communication skills with written accuracy


Desirable Skills

  • Experience of running a business-critical platform in a 24/7 environment
  • Experience with helpdesk tools within an ITIL environment
  • ITIL qualified
  • Disciplined, organised and self-motivated


Qualifications

  • Forces Cyber Pathways Ltd (FCP) requires candidates to have a minimum pre-requisite standard:
  • CompTIA Security +, CompTIA Network + (or equivalent certifications), or demonstrable experience in suitably similar role.


Forces Cyber Pathways Ltd (FCP) looks for candidates that wish to be supported throughout their careers after leaving the military. We standby the personnel we work with, continuing to develop them and place them into new roles as their careers progress. We work with some of the largest companies in the UK (and Europe) and have forged solid partnership for the long term, offering different type of support, which translates into a diverse job range available with FCP. We are the partners that our clients and candidates can rely on.

Apply now below for immediate consideration or to discuss the opportunity further with a member of the Forces Cyber Pathways team.

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